Ordering sculpture: Home page return Contact Us
We have recently changed our method of accepting orders to an email system, which is a lot more personal than the previous click the button, fill in your details, bit. It is preferable to us, in the interest of achieving the ultimate in customer satisfaction, to interact with you via email. This is due mainly to the fact that Foot's sculptures, with the exception of the bronze, alloy, and plain white works, can and do vary quite a lot in colour, as well as pattern. Every single piece is unique, and although that makes each one special, it also means that the one you've seen in the image on this site was just one example. For the same reason that one gets asked how many sugars would you like in your coffee, we'd like to make sure you get exactly what you would most enjoy. Little details like, is it going to go in a brightly lit area, on in a darker area; inside or outside; do you live near the ocean; etc., these are all significant in making an optimum choice.
Once we know exactly what you would like, and in some cases we can even make it specifically to your satisfaction. If necessary an image can be emailed to you. Once you are ready to make payment, several methods are available. You can email credit card details if you are comfortable with that. If not you can also fax orders direct to Foot's personal office in Australia (011 61 749 461 418). You may phone, in Australia the phone number is 07 4946 8308, the Hamilton Island gallery. Of course there is always snail mail, and those old fashioned things called checks (cheques to us Aussies), mark them "Negotiable by Payee Only" and you are safe as houses.
We can also send out C.O.D. for posted items less than 20 kgs.,but only for destinations in Australia.
PayPal has now become an option, but it requires your input from the item page, i.e. name of sculpture, the Id#, the colour (medium), and note whether or not you prefer lots of colour or a little, or any other requests, or shipping as discussed via email. Paypal defaults to payments in US dollars, the prices given are in Australian dollars, presently there is very little difference between the two. You can request that we email you a Paypal payment request which can be made payable in Australian dollars, or even your own currency.
Click the Paypal button below to go to the secure Paypal site, where you can pay with your credit card, or your paypal account.
If you have any problems with any orders, would like something original made, or would just like to contact the artist personally, please feel free to directly email us.
Unless you are 100% happy with your work, we have no problem with refunding your money if the item is returned in its original condition and packing.
For clients in Australia the cost of shipping is minimal, due to the vast distances of our country, we have developed very efficient and competitive shipping means and costs. To ship any small sculpture under 3 kg, we use a $14 airbag that is delivered the next day. For items up to 5 kg this requires a $26 air bag. Items can also be posted, up to 20 kg, but generally Fastways is a very reliable carrier at very good rates, the cost is generally around 5% of the cost of the sculpture, more or less depending on your location. We can also use the post for items between up to20 kg, but for all items over 30 kg we use TNT.
For overseas clients, we use the postal service for items up to 20 kilos, above that we use TNT air freight. Very large or very heavy items over 200 kg (500 lbs.) can only be sent by ship. All shipping or posting includes insurance, but note that items sent to Canada and Germany can not be insured through the postal system.
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